Pavion Acquires ECD Systems, Expanding Leadership in Security and Communications. | Click here to learn more.

Audio/Visual Technology

SIGNET’ s team of engineers, designers, and installation specialists are experienced in planning, executing, and installing the simplest to the most complex audio visual solutions.

Our goal is to maximize return on investment by working closely with each client throughout the planning, installation, testing, and acceptance phases of every project.

Our staff of factory-certified audio visual professionals include Certified Technology Specialists (CTS)®, Certified Technology Designers (CTS-D)®, and Certified Technology Installers (CTS-I)®.

All custom audio visual control systems assembled by SIGNET are programmed and tested in our 10,000 square foot testing laboratory, which also is used to demonstrate system operation and train our valued clients before the systems are released to the field.

Comprehensive Audio Visual
Design & Integration

We provide site inspections, user needs analysis, CAD drawings, network consulting, and infrastructure design. Representing all major AV equipment manufacturers, our experts select the components for each system based on quality, functionality, and appropriateness to client needs.

AV Installation

Prior to any installation, our experts ensure that all rack-based systems are fully tested and functioning. Our installation process includes shop fabrication, infrastructure preparation, equipment installation, testing, and commissioning. Each installation is performed by technicians trained in the latest AV technologies

Control System Programming

Focusing on ease-of-use, our programming services include user needs analysis, touch panel design, shop and field testing, and on-site commissioning.

User Training

Our approach includes training of your technical service staff and end-users.

Service

Preventive maintenance to your digital communication equipment often catches problems before they occur, eliminating embarrassing and costly disruptions at critical times. Our service plans protect each client’s investment by providing them with the hardware and software support and training suited to their companyexclusive needs and circumstances. This approach helps us ensure the maximum return on investment while minimizing total cost of ownership.

We service almost any brand of audio, video, control, and video conferencing equipment, regardless of installation vendor.

SIGNET CASE STUDY

Boston Medical Center

Challenge
Staff at Boston Medical Center needed a conference room area that could be used as two individual conference rooms or, when combined, as one large space. SIGNET’s technical team was tasked with designing the technological aspects of this complex conference area, integrating the latest technology to meet the hospital’s current and future audio visual needs. Additionally, SIGNET was charged with developing a production system to live stream religious services throughout the hospital from the hospital’s new chapel.

Solution
Collaborating with Boston Medical Center, SIGNET developed strategic technology solutions. The engineering team gave careful consideration to issues related to the sightlines of each conference room and added multiple control locations and viewing stations to ensure optimum A/V equipment performance and aesthetics for each room as well as from the combined space perspective. Smaller monitors were added so that when the rooms were combined, the televisions could be resourced. Each room features a Crestron touch-panel system that controls Philips video displays, content source selection, and signal levels for the audio-conferencing aspect.

For the new chapel’s live streaming needs, in addition to installing a camera, microphones and sound system in the chapel, SIGNET used an IP streaming device to integrate their existing video distribution infrastructure and incorporated digital signage for the content.

Patients, visitors and staff now have the option of being able to listen to religious services content being streamed throughout the facility

Let’s problem solve together

Audio Visual Technology

Comprehensive System Design & Integration
We provide site inspections, user needs analysis, CAD drawings, network consulting, and infrastructure design. Representing all major AV equipment manufacturers, our experts select the components for each system based on quality, functionality, and appropriateness to client needs.

AV Installation
Prior to any installation, our experts ensure that all rack-based systems are fully tested and functioning. Our installation process includes shop fabrication, infrastructure preparation, equipment installation, testing, and commissioning. Each installation is performed by technicians trained in the latest AV technologies.

Control System Programming
Focusing on ease-of-use, our programming services include user needs analysis, touch panel design, shop and field testing, and on-site commissioning.

User Training
Our approach includes training of your technical service staff and end-users.

Service
Our service plans protect each client’s investment by providing them with the hardware/software support and training suited to their unique needs. We service almost any brand of audio, video, control, and video conferencing equipment, regardless of installation vendor.

All custom audio visual control systems assembled by SIGNET are programmed and tested in our 10,000 square foot testing laboratory, which also is used to demonstrate system operation and train our valued clients before the systems are released to the field.

Remote Monitoring

Fully staffed with subject matter experts who understand your technologies, SIGNET Remote Smart is our remote monitoring and managed services center located in Norwell, Massachusetts. Establishing best-in-class services and processes, Remote Smart continuously invests in industry-leading network management tools and automation to ensure quick and accurate resolution for detected anomalies. Remote monitoring enables us to see important details of your operations in real time, which helps prevent, rather than react to, issues long before they happen. Instead of minor issues building up to a business-disrupting problem, our proactive support ensures you won’t lose time and money to technology nightmares.

With our monitoring of your most complex systems, we’ll exceed your expectations and provide you the business results you need.

[magnific_youtube_button id="Jh2YzaXJ2Lc" size="max"] How are we able to remotely detect problems with our clients’ servers?
Remote Response Services
Our Remote Response Services bundle is the perfect option for those seeking a reactive problem resolution approach. Remote Smart will provide remote support for your technology system components using a secure VPN tunnel, or a secure direct connection, which allows our engineers to gain access to your network and provide a high-level of diagnostic support. Having remote connectivity allows our support center to have the proper access to your network in the case of a network incident or outage. In most cases, incidents can be identified and resolved through remote diagnostics, reducing your overall downtime.

  • Incident Management
  • Specific Device Support

Remote troubleshooting for supporting technology infrastructure including:

  • Servers
  • Network devices
  • Real Time Location System (RTLS) tags
  • Point-to-point microwave links
  • Battery backup (e.g., for RTLS and UPS)
Proactive Monitoring Services
If you’re looking for a more holistic approach, our managed services bundle offers complete insight into your systems. This proactive approach provides you peace of mind knowing that Remote Smart is notified of potential incidents before problems arise. We work to continuously improve the health of your systems over time.

  • Monitoring
  • Reporting
  • Specific Device Support
  • Incident Management

Remote monitoring for supporting technology infrastructure including:

  • Network devices
  • Servers
  • RTLS tags
  • Point-to-point microwave links
  • Battery health (e.g., for RTLS and UPS)