Security
SIGNET understands the complexities of data and video networks and can design solutions to conquer every IT and security concern, from integration with an existing network to the design and installation of a fully independent system. SIGNET solutions leverage cloud architecture where appropriate, reducing the need for large capital expenditure.
For more than 44 years, clients have relied on SIGNET’s security technology solutions.
Access Control
Video Surveillance
Intrusion Detection
Service
As security platforms become more technologically advanced, our valued clients can be rest assured that SIGNET has the in-house expertise needed to maintain, update, support, troubleshoot, and repair their mission critical security systems and components. Leveraging our own Department of Public Safety and OSHA Certified personnel, SIGNET offers 24/7/365 security system emergency response and remote system diagnostic services to ensure the uninterrupted protection of our clients’ key assets, personnel, and peace of mind.
Services offered include:
- Off-Site System Monitoring
- Remote System Diagnostics
- Software Maintenance Programs
- Technology Refresh Programs
- Preventive Maintenance
- Critical Component Stocking
- Equipment Repair
- Equipment Replacement
- Cleaning and Adjustment
SIGNET CASE STUDY
Rhode Island Turnpike and Bridge Authority (RITBA),
Jamestown, Rhode Island
When RITBA recently constructed a brand new administration building to renovate their existing building, as well as renovate and upgrade the aging Bridge Toll booth/EZ pass lanes, they contracted SIGNET Electronic Systems, Inc., to design and install a multifaceted security solution.
SIGNET’s scope was turnkey, including the design, furnishing, installation, commissioning, owner training and warranty of the integrated technology systems throughout the new facility, toll lanes and underground passage tunnel. The systems included integrated IP Video Surveillance, Access Control, Audio Visual Systems, Public Address, Intercom, a dedicated IP Network and structured cabling for the building, toll lanes, maintenance garage and tunnel. The client’s requirement for highly detailed images of rapidly moving vehicles, as well as their need to display video on multiple displays simultaneously, presented some of the unique challenges of this project.
SIGNET successfully deployed a comprehensive security solution. To facilitate color clarity, high intensity LED white light illuminators also were installed externally to assist with nighttime and low-light level surveillance. In response to the client’s need to display video on multiple displays simultaneously, SIGNET installed three large LCD displays, an HD projector with dynamic quad window ability, one interactive whiteboard and a wireless touch panel control system for RITBA’s Emergency Operations Center. The AV systems also included rack-mounted computers to provide live video feeds of local and external systems for display in the Emergency Operations Center.
Other installations which added to the complexity of the project included Access Control on 12 doors, and structured cabling consisting of 100 data work-area outlets, 40,000 feet of Category 6 cabling, and 1,000 feet of 10G optimized fiber optic cabling. The systems were extended to support the client’s renovated maintenance building, as well as their newly constructed employee-passage tunnel crossing underneath the highway. The products deployed on this system were based upon SIGNET’s best-in-class partner manufacturers comprised of Zenitel, Genetec, Hirsch, Crestron, Biamp, JBL, Axis, Dell, HP, Middle Atlantic, Hubbell, and Superior Essex.
Let’s problem solve together
Audio Visual Technology
We provide site inspections, user needs analysis, CAD drawings, network consulting, and infrastructure design. Representing all major AV equipment manufacturers, our experts select the components for each system based on quality, functionality, and appropriateness to client needs.
AV Installation
Prior to any installation, our experts ensure that all rack-based systems are fully tested and functioning. Our installation process includes shop fabrication, infrastructure preparation, equipment installation, testing, and commissioning. Each installation is performed by technicians trained in the latest AV technologies.
Control System Programming
Focusing on ease-of-use, our programming services include user needs analysis, touch panel design, shop and field testing, and on-site commissioning.
User Training
Our approach includes training of your technical service staff and end-users.
Service
Our service plans protect each client’s investment by providing them with the hardware/software support and training suited to their unique needs. We service almost any brand of audio, video, control, and video conferencing equipment, regardless of installation vendor.
All custom audio visual control systems assembled by SIGNET are programmed and tested in our 10,000 square foot testing laboratory, which also is used to demonstrate system operation and train our valued clients before the systems are released to the field.
Remote Monitoring
Fully staffed with subject matter experts who understand your technologies, SIGNET Remote Smart is our remote monitoring and managed services center located in Norwell, Massachusetts. Establishing best-in-class services and processes, Remote Smart continuously invests in industry-leading network management tools and automation to ensure quick and accurate resolution for detected anomalies. Remote monitoring enables us to see important details of your operations in real time, which helps prevent, rather than react to, issues long before they happen. Instead of minor issues building up to a business-disrupting problem, our proactive support ensures you won’t lose time and money to technology nightmares.
With our monitoring of your most complex systems, we’ll exceed your expectations and provide you the business results you need.
Our Remote Response Services bundle is the perfect option for those seeking a reactive problem resolution approach. Remote Smart will provide remote support for your technology system components using a secure VPN tunnel, or a secure direct connection, which allows our engineers to gain access to your network and provide a high-level of diagnostic support. Having remote connectivity allows our support center to have the proper access to your network in the case of a network incident or outage. In most cases, incidents can be identified and resolved through remote diagnostics, reducing your overall downtime.
- Incident Management
- Specific Device Support
Remote troubleshooting for supporting technology infrastructure including:
- Servers
- Network devices
- Real Time Location System (RTLS) tags
- Point-to-point microwave links
- Battery backup (e.g., for RTLS and UPS)
If you’re looking for a more holistic approach, our managed services bundle offers complete insight into your systems. This proactive approach provides you peace of mind knowing that Remote Smart is notified of potential incidents before problems arise. We work to continuously improve the health of your systems over time.
- Monitoring
- Reporting
- Specific Device Support
- Incident Management
Remote monitoring for supporting technology infrastructure including:
- Network devices
- Servers
- RTLS tags
- Point-to-point microwave links
- Battery health (e.g., for RTLS and UPS)
