"April 2013

Hi Don,

I consider it an honor to write this Testimonial letter!

In this day and age, communication is one of the key elements to business survival, and your Company’s expertise is one of the most important pieces.

Your company installed our Telrad system about 23 years ago and it has served us very well.  I know that the Telrad manufacturer has been discontinued for over 15 years and SIGNET managed to keep inventory in stock as well as qualified technicians to continue to support our phone system.

Because the told Telrad system did not support any of the new technology that we needed, we really needed tot make a change.  Your recommendations showed a payoff of 5 years when in fact the pay off turned out to be about 3 years.  The Concord/Littleton Lumber phone bill went from $2,800 per month to about $800 per month using SIP Trunks!  We went from stand alone systems in 4 sites with separate lines in each site to a fully integrated redundant system with direct dial numbers to every extension.  We ported all of our existing phone numbers to the SIP trunks giving us the ability to transfer any call to any location including cell phones and remote locations.

Thanks to the design of the call flow by your Senior Installation Engineer, Rickie Bates we no longer have calls waiting to be answered.  The traffic to the operator is significantly reduced allowing our operator to handle calls that do end up there to be handled much more efficiently.

Because we have worked with you and your team for years we knew this could be a smooth transition.

From the start there were “No hiccups or worries!”

The training was very straight forward.  Not much of a learning curve considering the complete change in technology.

The bottom line is that SIGNET delivered!!! Looking back, “I don’t think we could have implemented it any better”.

Don, Rickie, Marybeth and the entire SIGNET team working with our Internal IT manager Dave Robblee made it happen with NO DOWN TIME! The end result is obvious.  No complaints either internally from our employees or from our customers!  This was truly a seamless transition!  Thank you Don, Rickie and the rest of the crew at SIGNET.  You are highly recommended.

David W. Perry
Concord Lumber Corporation

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Power of One

About Us
Founded in 1974, SIGNET is the largest privately held system integrator in New England. We support our customers' projects by providing complete integration solutions including design, build, installation, training, technical support and service.
Our offices are located in Massachusetts, Maine and Rhode Island. With over 150 employees, and a fully equipped fleet of over 60 service vehicles, we are New England's premier integrator of mission-critical technologies.
We have strategic partnerships with industry leading manufacturers and suppliers, allowing us the flexibility to provide solutions that are innovative, flexible, scalable and state-of-the-art.
Latest News

October 2014
How to Avoid Disconnect with Your Integrator and Get the AV System You Need [read full story]

August 2014
SIGNET Celebrates 40-Year Anniversary [read full story]

August 2014
SIGNET Launches New Website for Business Phone Solutions [read full story]

July 2014
SIGNET Ranks #2 Among TOP 5 K-12 Education Market Integrators [read full story]
July 2014
Keep Solutions Running Long after Installation with Support Portals [read full story]

July 2014
Canon to Buy VMS Provider Milestone Systems [read the full story]

July 2014
LTC/Rehab Facility Reduces Noise, Delivers Improved Satisfaction [read the full story] 

June 2014
NEC Ranked #1 in Worldwide Market Share for Q1 2014 [read the full story]

June 2014
InfoComm 2014 Was a Show of Audio Visual Evolution, Not Revolution [read the full story]

June 2014
Are K-12 Tech Decision Makers Leaving Money on the Table? [read the full story]

May 2014
New Extension Healthcare White Paper Series Highlights Clinical Alarm Safety [read the full story]

March 2014
SIGNET hires Doug Curl as Vice President of Connected Media [read the full story]
March 2014
SIGNET hires industry expert Doug Curl as Vice President of Connected Media [read the full story]
February 2014
SIGNET promotes Melissa Cochrane to Vice President of Finance [read the full story]
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BBK Worldwide Global Headquarters

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Government Buyers
SIGNET Electronic Systems, Inc. has been awarded the highly competitive GSA Government Contract, 03FAC Facilities Maintenance and Management as a Smart Buildings Systems Integrator  
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Massachusetts State Contracts FAC64 & ITT50
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