"April 2013

Hi Don,

I consider it an honor to write this Testimonial letter!

In this day and age, communication is one of the key elements to business survival, and your Company’s expertise is one of the most important pieces.

Your company installed our Telrad system about 23 years ago and it has served us very well.  I know that the Telrad manufacturer has been discontinued for over 15 years and SIGNET managed to keep inventory in stock as well as qualified technicians to continue to support our phone system.

Because the told Telrad system did not support any of the new technology that we needed, we really needed tot make a change.  Your recommendations showed a payoff of 5 years when in fact the pay off turned out to be about 3 years.  The Concord/Littleton Lumber phone bill went from $2,800 per month to about $800 per month using SIP Trunks!  We went from stand alone systems in 4 sites with separate lines in each site to a fully integrated redundant system with direct dial numbers to every extension.  We ported all of our existing phone numbers to the SIP trunks giving us the ability to transfer any call to any location including cell phones and remote locations.

Thanks to the design of the call flow by your Senior Installation Engineer, Rickie Bates we no longer have calls waiting to be answered.  The traffic to the operator is significantly reduced allowing our operator to handle calls that do end up there to be handled much more efficiently.

Because we have worked with you and your team for years we knew this could be a smooth transition.

From the start there were “No hiccups or worries!”

The training was very straight forward.  Not much of a learning curve considering the complete change in technology.

The bottom line is that SIGNET delivered!!! Looking back, “I don’t think we could have implemented it any better”.

Don, Rickie, Marybeth and the entire SIGNET team working with our Internal IT manager Dave Robblee made it happen with NO DOWN TIME! The end result is obvious.  No complaints either internally from our employees or from our customers!  This was truly a seamless transition!  Thank you Don, Rickie and the rest of the crew at SIGNET.  You are highly recommended.

David W. Perry
Concord Lumber Corporation

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About Us
Founded in 1974, SIGNET is the largest privately held system integrator in New England. We support our customers' projects by providing complete integration solutions including design, build, installation, training, technical support and service.
Our offices are located in Massachusetts, Maine and Rhode Island. With over 150 employees, and a fully equipped fleet of over 60 service vehicles, we are New England's premier integrator of mission-critical technologies.
We have strategic partnerships with industry leading manufacturers and suppliers, allowing us the flexibility to provide solutions that are innovative, flexible, scalable and state-of-the-art.
Latest News

August 2015
SIGNET Once Again Ranks Among the Top 5 K-12 Integrators, as Featured in Commercial Integrator [read full story]

July 2015
SIGNET Receives Another Perfect Score on its DCAMM Contractor Evaluation [read full story]

July 2015
The Excitement is Building! The first Rauland User Group Conference is being planned for Chicago on October 29th - 30th [read full story]

June 2015
SIGNET Partners with Shooter Detection Systems [read full story]

March 2015
9 Reasons Huddle Rooms Are in High Demand, as Featured in Commercial Integrator [read full story]

March 2015
APT Wins Against ADT [read full story]  

December 2014
SIGNET Awarded New Massachsuetts Higher Education Consortium (MHEC) Contract MC14-B11 for Multi-Media Equipment [read full story]

October 2014
How to Avoid Disconnect with Your Integrator and Get the AV System You Need [read full story]

August 2014
SIGNET Celebrates 40-Year Anniversary [read full story]

August 2014
SIGNET Launches New Website for Business Phone Solutions [read full story]
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SIGNET Chose Symetrix for the Dante Audio Solution at Monomoy Reg HS [click here]

Government Buyers
SIGNET Electronic Systems, Inc. has been awarded the highly competitive GSA Government Contract, 03FAC Facilities Maintenance and Management as a Smart Buildings Systems Integrator  
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