I am writing this note to anyone who is looking to replace their company phone system and is considering SIGNET Electronic Systems. The NEC equipment we purchased through SIGNET has been reliable. At one point, we did have a problem with the carrier and that is when SIGNET’s true colors came through.
In short, I would highly recommend purchasing a system from SIGNET and am confident that they will stand behind their product and their work resulting in a high quality, full featured, and reliable telephone infrastructure.
I just wanted to touch base with you and let you know that I really enjoyed working with Brian. He was very helpful and great to work with. I know sometimes people don’t get compliments as often as they should, so I wanted to pass that along to you!
On behalf of the staff at the Waltham West Suburban Chamber of Commerce, would you please relay our thanks to Patrick Driscoll for the outstanding installation he did on Friday, February 27th.
He was professional, helpful and patient in explaining the new telephone system. We felt confident at the end of the day with using our new phones!
The new intrusion system seems to be working fine and no problems have surfaced. We cannot say enough positive things about Kurt Corbett. He was completely professional, courteous, efficient, competent, positive, knowledgeable, pleasant to interact with, and had a real “can do” attitude and a tremendous work ethic. I hope he will be involved in the next phase of the project!
Just a quick note. Thank you for the excellent service! You sent me the best professional technicians I could hope to have. In my mind they are the backbone of your company.
To Whom It May Concern:
I would very much like to express my happiness with the service by one of your technicians. His name is Chris Carlson. He performed the initial install of our Responder 5 systems and has been a tremendous help with information and service ever since.
In my opinion he has gone above and beyond the expectations one would have regarding a technician’s responsibilities. He has answered his phone at all hours of the day and night and has been a welcomed voice during nurse call failures. He has also adjusted his schedule many times to better serve this facility. He is a credit to SIGNET and represents your company very professionally.
Please give him my thanks.
SIGNET Service Division:
I would like to thank you for the service you and your team provided us with during our contract performance. Your staff from sales to techs have been exceptional, namely the people I dealt with directly: Wes Allsopp, Danielle Thissell, Fernando Freitas and Earl Fiske. Very professional, helpful, and willing to go above and beyond to help your customers. I would especially like to thank them for all their consistent attention, advice, and help to make our Authority safe and protected.
Don did you proud! The UX-SV upgrade went magnificently. All four SV phones are installed and working along with their UX counterparts.
The Shared Services installation went by very nicely, and is behaving quite well in a virtual Windows 7 environment.
To Whom It May Concern:
We are writing to let you know about our experience, with your technician, Patrick Driscoll. We cannot speak highly enough of Patrick and his work. He ensured that our phones were quickly up and running even when he ran into some technical obstacles at our new office location. He never lost his cool and was completely pleasant during the entire installation. He also stayed late to make sure that our glitches were all ironed out and he returned the next day to tie up a few loose ends.
During this move, we had to work with several vendors and contractors. Patrick was by far, the most pleasant professional to work with and we trust him completely with our new phone system. It is a true pleasure to work with him and we want to thank you for sending him to us.
Thank you for your email – the entire Audio/Visual system is fantastic, and we are thoroughly enjoying using it. We’ve developed a basic option for use which doesn’t even require unlocking the case (this is great for smaller events and users who don’t need a lot of bells and whistles). We’ve also developed a good comfort level for more sophisticated usage like last night and the talent show. Jay has been a wonderful resource, and we are very grateful for his guidance and assistance.
Thank you for the remote and the microphone for the podium – they will be very helpful, and I will certainly feel more secure having a second remote as a backup. The intercom belt packs and headsets will be a wonderful addition and will greatly enhance our ability to communicate during events.
Again, thank you for your generosity. I would be delighted to continue doing business with you and SIGNET. I will pass on the information about the intercom packs to the drama team – I’m sure they will be thrilled.
Again, thank you so much for all of your generosity.
Dear Ms. Danner,
I would like to take this opportunity to extend my thanks to you and all the staff at SIGNET for the excellent service that SIGNET has provided for our facility. SIGNET has continually demonstrated its reliability and commitment to customer service despite the fact that we are located on an island! I am very pleased with our relationship, particularly SIGNET’s ability to respond and work around our hectic theater schedule.
Every service call and annual inspection service has provided us with complete and concise reporting of all activities performed at our facility. Your staff is knowledgeable, friendly and professional. It has been a pleasure to work with each and every one of you.
SIGNET has been extremely easy to work with and you continue to demonstrate a commitment to excellence and customer service. Your service department has always been reliable and responsive to our needs and calls despite our remote location. We cannot thank you enough for the important safety work that you perform for us here in our building.
When the choice was made to have SIGNET install our fire alarm and suppression systems, we definitely made the right one in partnering with SIGNET for all of our system and service needs!
I would like to take this moment to extend a sincere thank you for the service that your firm has provided to our hospital. SIGNET has demonstrated its professionalism, reliability and commitment throughout both the installation process as well as the ongoing quarterly and annual inspections. I am extremely pleased with our relationship and in particular, SIGNETs’ ability to work around our schedule. SIGNET has done a great job of staying on top of our needs with
their constant and consistent communication
Your Staff has provided effective and concise reporting of all activities performed at our Facility. The reporting that you have performed for our quarterly testing is exemplary. In fact, The Joint Commission just did our life safety inspection last month and were amazed at how easy it was to review the reports from SIGNET, he liked the fact that all testing results with the compliance EP# were compiled neatly all in one binder and included any deficiency repaired, he said he had never seen one as good as this and wish other hospitals would do their reporting the same way.
SIGNET as a whole has been immensely easy to work with and demonstrates a commitment to excellence within every department. Martha’s Vineyard Hospital has made the right choice in partnering with such an outstanding company as SIGNET.
Keep up the good work!