SIGNET Service and Support: Customized Service Solutions
The best answer for support is proactive strategic management reducing the need for on-site or remote remedial support. But when something does go wrong, you need to have options, and we have them. Offering both on-site and remote support to our clients, we provide the best possible opportunity to resolve an issue. If the situation warrants, we have “feet on the street,” but our preference is always to use remote technology so that we can assess and address your technology issue ASAP. From battery monitoring to nurse call system and transportation technology health checks, SIGNET’s tailored service approaches deliver peace of mind.
SIGNET was founded as a service organization and has been helping protect people and property throughout New England since 1974. We understand the expertise required to help maintain the highest levels of uptime and availability of your complex systems, while meeting all local codes and regulations. Additionally, SIGNET is a UL-certified service and testing company.
We understand the importance of having a trusted partner. Every SIGNET employee holds a current security clearance certificate from the Department of Public Safety and many are HIPPA and Reptrax/ Vendormate certified. Our technicians arrive at your site in a clearly identified vehicle, uniformed, badged, OSHA certified, and CORI cleared.
Power of One
Our highly trained staff can service all types of nurse call, communication, master clock, and audio visual systems, regardless of the size, complexity, or system manufacturer.
Preventive Maintenance Programs
Nurse Call System Services
We understand that your patients are your clients. Ensuring that your communication systems are meeting the rigorous standards of patient care while being cost effective, scalable and state of the art is our highest priority. Our services include remote diagnostics, critical component stocking, ongoing user training, and certification for facility personnel.
Audio Visual System Services
Communication System Services
Why outsource various elements of your next project? Our in-house installation crew and RCDD, BICSI certified management team has years of experience with all facets of premise cabling from network, fiber optic, and all types of low voltage cabling and termination.
Security System Services
Trust your mission-critical security strategies to no one but SIGNET. Our skilled team is trained at the forefront of the latest technology with best-in-class providers. Services include on-site and remote solutions to ensure uninterrupted protection for your CCTV, card access and intrusion systems, giving you peace of mind.
Master Clock System Services
Don't Be Shy
Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible