Audio Visual Remote Monitoring and Managed Services
It’s all about having the confidence that your rooms will work… every time.
Today’s electronics require regular monitoring and maintenance to not only ensure they are working at their optimal performance, but also minimize system interruptions and extend the life of the equipment.
Providing both remote monitoring and managed services expertise, our Remote Smart team proactively manages the A/V equipment in your technology spaces. By overseeing your technology 24/7 and delivering as-needed troubleshooting, we address technology issues prior to their development into larger problems. Our involvement ensures the maximum return on your audio visual investment while minimizing your total cost of ownership over time.
- Vital Sign Monitoring (VSM): around-the-clock monitoring of your AV and video collaboration systems to ensure up time, minimize downtime and prevent unneeded, disruptive onsite service visits
- Pre-emptive Troubleshooting
- Alerts Monitoring: monitoring alerts so that when problems do arise, our Remote Smart team takes needed action
- Remote Management Platform: view the status of every room and device productivity, receive instant notifications and resolve any technical issues that arise
- Remote Systems Re-Commissioning: remotely test and re-commission the AV system on a periodic basis
- Technology Programming and Initial Set Up Assistance: provide custom configurations and notifications as needed
Don't Be Shy
Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible