Norwell, MA–(August 11, 2014)–What Charlie Caron launched as a four-man service operation on Boston’s South Shore in 1974 has blossomed, 40 years later, into what SIGNET Electronic Systems, Inc. is today. SIGNET’s founder hadn’t set out to be a business owner, much less to grow what would become New England’s largest systems integrator. “My father was just trying to put bread on the table,” said Bradford S. Caron, current president and owner of SIGNET.
In SIGNET’s early days, Charlie Caron established two guiding principles that sustain the company’s growth to this day. The first was that technology was changing, and to survive, SIGNET had to keep pace. The second was that sales had to fuel the service division of the business—the engine that could produce a steady stream of revenue. The company’s service-focused approach to integrating enterprise- essential technology is embodied in its mission statement:
“SIGNET’s mission is to provide our clients with innovative solutions and superior service that enhance life safety, security and communications.”
The technology trend that has most influenced SIGNET’s growth over the past 20 years is the convergence of technologies on the local area network. From voice-over Internet protocol (VoIP) broadband phone service to the conversion of K-12 classrooms to computer labs, the local network has emerged as the backbone of modern life.
Brad Caron commented, “We no longer hire and train installers and techs only; we hire networking engineers and sales engineers who are network savvy.” Investing in the future through strong hiring and training practices has enabled SIGNET to keep up with changing technology. SIGNET has further expanded its capacity to serve customers by acquiring six companies over the years.
Caron’s vision for SIGNET’s future includes taking advantage of unique niche opportunities in the technology sector, such as transportation and advances in audio/visual capabilities. He plans to continue to leverage and lead innovations in systems integration.
Charlie Caron set the tone for the culture and values still in evidence at SIGNET. His son explained, “My father was a very humble leader. He wouldn’t expect anyone to do something he wouldn’t do. That’s part of my style, too. I’m first to arrive in the morning and last to leave at the end of the day. I’m committed to the operation, and others see my commitment. That makes it easy for them to commit. People at SIGNET realize they are working for senior management who recognizes and supports them.”
SIGNET’s culture extends beyond company walls in its commitment to community service. In 2010, the company received the National Systems Contractors Association (NSCA) Excellence in Business Award for Philanthropic Contributions. The award recognized the formation of SIGNET’s community service committee, the day of paid volunteer service available to each employee annually, and employees’ active participation in the Susan G. Komen 3-Day event.
Charlie Caron’s legacy lives on in the longevity and quality of the company he created. On December 13, 2013, the five-year anniversary of his death was marked with a memorial mass and brunch. Every employee attended this event that closed SIGNET’s doors for the day.